Privacy Policy

This Privacy Policy applies between you, the User of this Website, and The Female Health Physiotherapist Ltd, the owner and provider of this Website. It governs our collection, use, and protection of any personal data provided by you when using the Website and associated services.

1. Definitions and Interpretation

In this Policy, the following terms shall have the meanings:
  • "Account": Personal information, payment details, and login credentials used by Users to access services or content on the Website.
  • "Content": Any text, graphics, images, audio, video, software, or other material displayed on or forming part of this Website.
  • "Cookie": A small text file placed on your device to enhance your browsing experience and track site usage (see Clause 10).
  • "Data": All information submitted to the Website, including Account details and information entered into forms or communication systems.
  • "Service": Any online tools, services, or resources made available through the Website.
  • "System": Online communication infrastructure, including web-based email, message boards, and live chat.
  • "User" / "Users": Any individual accessing the Website who is not employed by The Female Health Physiotherapist Ltd in an official capacity.
  • "Website": The site you are currently using (the-female-health-physiotherapist.learnworlds.com) and any related subdomains.

2. Data Collected

We may collect the following data:
  • Name;
  • Date of birth;
  • Job title & profession;
  • Contact details (email address, phone number);
  • Demographic information (postcode, preferences, interests);
  • Financial details (such as payment card information);
  • IP address (automatically collected);
  • Browser type and version (automatically collected);
  • Operating system (automatically collected);
  • Website usage data, including referring URLs and browsing activity (automatically collected);
  • Cookie data (see Clause 10).

3. How We Use Your Data

3.1 We process your personal data lawfully and transparently, ensuring it is used only for necessary purposes. These include:
  • Providing access to the Website and its services;
  • Internal record-keeping;
  • Improving our products and services;
  • Sending promotional emails with your consent;
  • Conducting market research via email, phone, or other means;
  • Customizing your Website experience.
3.2 We retain your data only for as long as necessary for its original purpose or as required by law.
3.3 We do not sell or share your personal data with third parties unless legally required or necessary to provide services (see Clause 4).

4. Third-Party Services

4.1 We may use third-party providers for services such as payment processing, website hosting, and marketing. These providers may have access to limited personal data but only to the extent necessary for service provision. They are required to handle data in compliance with applicable privacy laws.
4.2 Our Website may contain links to third-party sites. We are not responsible for their privacy policies, and we encourage you to review their terms before submitting personal data.

5. Data Transfers & Business Changes

5.1 In the event of a business transfer (e.g., merger, acquisition, or sale of assets), your data may be transferred to a new owner under the same terms of this Privacy Policy.
5.2 You will be notified of any such changes and will have the option to request the deletion of your data before the transfer.

6. Your Data Rights

Under GDPR and other applicable privacy laws, you have the following rights:
  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to inaccurate or incomplete data.
  • Right to Erasure: You can request deletion of your personal data under certain circumstances.
  • Right to Restrict Processing: You can request that we limit how we use your data.
  • Right to Data Portability: You can request to receive your data in a structured, machine-readable format.
  • Right to Object: You can object to data processing for direct marketing or legitimate interest purposes.
  • Right to Withdraw Consent: If we process data based on your consent, you can withdraw it at any time
To exercise any of these rights, contact us at courses@thefemalehealthphysio.co.uk.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.

8. Cookies & Tracking

8.1 Our Website uses cookies to improve user experience and track analytics. By using our Website, you consent to our use of cookies.
8.2 You can adjust your browser settings to reject cookies, but this may impact Website functionality. For full details, see our separate Cookie Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. The latest version will always be available on our Website, and continued use constitutes acceptance of the revised policy.

10. Contact Us

For any questions about this Privacy Policy or your data, contact us at:
📧 Email: courses@thefemalehealthphysio.co.uk
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